Pricing & Payment Terms

How prices are set

Straightforward repairs and servicing are quoted after a phone call; installations and larger jobs are quoted after a short site visit, and the price covers labour, parts and disposal unless stated otherwise.

Payment methods

We take cash once the job is finished, or bank transfer against an invoice. No card details are ever collected on this site.

• Cash on completion
• Bank transfer against invoice

Invoicing

For repair and servicing visits, payment is taken on completion of the job by cash or bank transfer. For installations and commercial contracts, we issue an invoice with clear payment terms, usually seven days, and the invoice lists parts and labour separately so it's easy to check.

Deposits and materials

A deposit of around one third of the total price is asked for larger installations or where parts need to be ordered specially, to cover the cost of materials before the job starts.

Late payment

Invoices left unpaid a week past the due date may carry a reminder fee, and we'll always contact you directly before anything further happens.

Questions about this policy

Write to [email protected] or call +44 131 888 7700 during Mon-Fri 09:30-18:00. We answer every message within one business day.

Merchant

Airsmith Comfort Ltd.

Registered address

19 Leith Walk, Edinburgh, EH6 8LN, United Kingdom

Email

[email protected]

Phone

+44 131 888 7700

Working hours

Mon-Fri 09:30-18:00

Registration

Company No. SC945378